Customer Services at UloomeQuran.com
At UloomeQuran.com, we pride ourselves on providing attentive, prompt, and 24/7 customer support to students and parents worldwide. Whether you have questions about enrollment, course content, scheduling, payments, technical issues or need any assistance, our dedicated support team is available through multiple channels to respond quickly and professionally.
Term Of Services
When enrolling in UloomeQuran’s online classes, students and guardians agree to the following terms of service designed to maintain fairness, quality, and mutual respect:
- All classes are recorded for quality assurance; students must notify us if they have concerns.
- Trial classes must be completed before deciding to continue enrollment.
- Monthly fees are payable in advance; unpaid fees beyond 7 days may result in class suspension.
- Classes can be paused, but fees apply to reserve the student’s spot.
- Missed student classes without prior notice are generally non-refundable; makeup classes may be offered at teacher availability.
- Cancellation requests for classes require 6 hours’ notice to be eligible for makeup sessions.
- Continuous absence without notice for two weeks may lead to automatic unenrollment without refund.
- Sharing personal payment or contact details directly with teachers is prohibited; all communication must go through official channels.
Certificate of Appraisal by UloomeQuran
Upon successful completion of designated courses, UloomeQuran issues a Certificate of Appraisal as a testament to your achievement and dedication. Certificates are provided digitally and can be mailed in printed format upon request. This certificate serves as a valuable recognition of your Quranic and Islamic knowledge mastery, which students can proudly showcase.
Quality Assurance:
Commitment to Authenticity & Teaching Standards
- Curriculum based on authentic classical sources and contemporary scholarship.
- Ongoing teacher training and performance evaluations.
- Recorded classes to monitor and maintain teaching quality.
- Student feedback channels to continuously improve courses and teaching methods.
Teachers Terms & Conditions
Adhere strictly to Islamic teachings and curriculum guidelines.
Respect students’ privacy and maintain confidentiality.
Be punctual and prepared for every scheduled class.
Report student progress and communicate clearly with parents or guardians.
Avoid direct financial or contact dealings with students outside official channels.
Comply with UleemeQuran policies regarding class cancellations, makeup sessions, and scheduling.
Useful Links
Helpful resources to support your Islamic education journey
Frequently Asked Questions
Answers to common queries about courses, enrollment, payments, and technology.
External Islamic Resources:
Links to reputable Islamic libraries, Quran translation sites, and classical scholarship collections.
Partner Websites
Connections with trusted Islamic educational organizations and community centers.
Student Dashboard Login
Easy access to class schedules, course materials, and progress tracking.
Technical Support
FAQs and guides for troubleshooting online class access and software.
Start your learning journey today!
Enroll now and take your first step towards Qur’anic excellence!
- Contact us on WhatsApp: +1 815 661 2932
- Email us: support@uloomequran.com
- Visit www.UloomeQuran.com for more details
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